Solutions
Six ways to put AI to work.
The AI Factory solution catalogue: families, architecture model, packaging and lifecycle — each tied to a business outcome.
SEC 01
Six solution families
Every solution combines AI, workflows, integrations and human control around one specific business outcome. The catalogue is not a limitation — it is a taxonomy that accelerates delivery.
| Family | Problem it solves | Outcome |
|---|---|---|
| AI Sales | Leads without follow-up, stale CRM, slow proposals | Grow revenue |
| AI Customer Service | Repetitive tickets, high response times | Respond faster |
| AI Knowledge | Scattered information, search that fails | Unlock knowledge |
| AI Document Intelligence | Contracts, invoices and forms processed by hand | Process documents |
| AI Operations | Manual processes between systems, orphaned exceptions | Reduce cost |
| AI Analytics | Data exists, decisions arrive late | Decide better |
SEC 02
Solution architecture model
Every solution follows the same architecture record — this is what makes delivery predictable:
┌─────────────────────────────────────────────┐ │ SOLUTION RECORD │ ├─────────────────────────────────────────────┤ │ Business Problem → what hurts │ │ Business Outcome → what improves │ │ Users & Workflow → who uses it, where │ │ AI Capabilities → agents / RAG / models │ │ Integrations → CRM · ERP · email │ │ Data & Permissions → data boundaries │ │ Evaluation → how we measure quality │ │ Human Control → where humans decide │ │ Metrics → time · cost · error │ └─────────────────────────────────────────────┘
SEC 03
Packaging
Each family is delivered in three packaging levels, matching environment complexity:
STARTfirst proof
- One process, one workflow
- Essential integrations
- Baseline evaluation
- Defined operational owner
entry point
GROWTHscale usage
- Multiple workflows
- Extended integrations
- Continuous evaluation
- Operational reporting
scale
ENTERPRISEcritical operation
- Multiple business units
- Governance & compliance
- Dedicated architecture
- SLA and operating model
scoped
SEC 04
Solution lifecycle
EXPERIMENTAL ──► VALIDATED ──► STANDARD ──► PRODUCTIZED ──► RETIRED proof of proven on a factory repeatable leaves the concept real client standard package catalogue
Solutions enter the catalogue as experimental and only become STANDARD after being proven in production — that discipline keeps delivery risk low.